I just wanted to let you know how happy I’ve been with your IT support service for my 2 PC’s and 1 laptop. It’s great to have an expert on the end of the phone anytime there is any issue that needs attention, and if it needs hands on attention then you are around urgently.
You always make it feel like no problem is too small, and I have peace of mind that proper back ups are in place should the worst happen. It’s great to discuss the planning for future upgrades.
What I find particularly surprising about your service is that you don’t assume the client wants to spend money! You suggest options but I feel that you advise in my best interests, and not your own agenda which is unusual and the mark of a great business I think. Outstanding value for money.
James Tribe thebestofbath